Terms of Use

Welcome to Tabol. Tabol is an online platform that operates through an app (hereinafter referred to as the "Application"), a Website and Partner Websites operated therethrough (powered or generated by Tabol) (hereinafter referred to as the "Website") and provides restaurant reservation and related services using sophisticated artificial intelligence models.

Through the platform, the visitor/user of the Website and the Application, under the terms described below, which he/she accepts fully and unconditionally, has the following possibilities:

Search Available Stores and Events: users can search for stores and events based on various filters such as location, date, time and availability.
Reservation of Tables and Purchase of Tickets for Events: Easy reservation flow with real-time availability check and payment processing, ensuring transaction integrity.
Evaluation of Stores and Events: users can evaluate Stores and Events after their visit or participation.
Built-in Chat Functionality (Exclusively through the Application): allows users to communicate directly within the application, enhancing their experience.

We inform you that you should make sure that you agree to the following terms, because your further use and navigation on the Website and the Application implies your express and unconditional acceptance of them.

NOTE: The Personal Data Protection Policy (Privacy Policy) is an integral part of the Terms of Use of the website www.tabol.io and the Tabol application.

1. Introduction

The Website www.tabol.io and the Tabol Application are under the management of the Greek company under the corporate name TABOL APP PRIVATE COMPANY, with its registered seat in the municipality of Pallini, Attica, 25A Feidippidou Street, P.O. Box 15351 (VAT: 801980163, G.E. 167503103000), (hereinafter referred to as the "Company" or "Tabol"), which is the Data Controller of the personal data collected from you during your visit to the Website and during the use of the Application and the Company's online services.

Personal data are defined as all information that enables your direct or indirect identification. For any questions or information regarding the processing of your personal data by the Company, you may contact the Data Protection Officer of Tabol by sending an email to [email protected]. Tabol understands the importance of protecting your privacy and has taken all necessary measures to safeguard the security and confidentiality of your information.

The terms of the Personal Data Protection Policy (hereinafter referred to as the "Privacy Policy"), which is an integral part of the Terms of Use of the Website www.tabol.io, the Websites powered or generated by Tabol and the Tabol Application (hereinafter referred to as the "Website" and the "Application"), relate to the use of Tabol's Website and the Application by a regular visitor and a registered user and the services offered, as described in the Terms of Use. The use of the Website and the Application and the registration to Tabol's services implies the unconditional acceptance and agreement on the part of the visitor(s) and the user(s) with the Terms of Use. At the same time, this Policy serves as an information for data subjects in accordance with Articles 13-14 of the General Data Protection Regulation (GDPR) 679/2016. We recommend that visitors and users carefully read Tabol's Privacy Policy in order to be informed about the data collected during their visit to the Website/Application and their use, their use and disclosure, the procedures for the protection of their information and their rights.

This Privacy Policy applies exclusively to Tabol's Website and Application, covering all personal data collected from visitors and users during their visit and use of its services. In addition, the Privacy Policy sets out the conditions for the collection, processing and management of personal data by Tabol. If the visitor(s) or user(s) does not agree with these provisions, he/she is obliged to refrain from using the Website or the Application, as well as from registering and creating an account, or to follow the exclusion procedure as described in detail below. In addition, Tabol's Privacy Policy excludes relationships between visitors and users of the Website or Application and any service that is not under its control or ownership. Please be aware that the Website and the Application may include links to other websites, for which the Company assumes no responsibility with respect to the practices or terms of the privacy policy and their content.

2. Intellectual Property

All the content of the Website and the Application, such as images, graphics, photographs, drawings, texts, and the services provided through them, are intellectual property of the Company and/or its affiliated companies. These rights are protected by the applicable legislation in Greece, the European Union and internationally. The name, logos, symbols and distinctive features related to the identity of Tabol, and its services are exclusive trademarks and distinctive features of the Company and are protected by the provisions of Greek and international law on intellectual property and trademarks.

The use of the Website and the Application does not imply the granting of any right of use or licensing with respect to the content and distinctive features appearing on them. The copying, storage, reproduction, distribution, resale, modification or any other form of exploitation of the content of the Website and the Application for commercial or other purposes is expressly prohibited without the prior written consent of the Company or other legally authorized beneficiary.

Any violation of the above prohibitions, including the republication or redistribution of the content without permission, constitutes a violation of applicable law and may result in civil or criminal penalties. Tabol reserves the right to assert its legal rights against any violation, in accordance with Greek and international law.

3. Scope of Services

By using the no commerce Website, the visitor can be informed about the activities, functions, services and news of the Tabol application. In addition, the visitor may browse the Website without providing any personal information, other than what is automatically collected from his/her browsing the Website. While navigating on the Website, the guest has the possibility to view a demo, in order to navigate and understand the operation of a Website powered or generated by Tabol. This possibility is given either without the guest's login, signup, or with login, signup. In case of the guest's login, the procedure and the basic data described in Chapter 2 of our Privacy Policy are collected.

By using the commercial (e-commerce) Website powered or generated by Tabol, the visitor can browse without providing any personal information, other than that which is automatically collected from his/her browsing the Website. In case the visitor wishes to make use of the Website powered or generated by Tabol and its services, he/she may after his/her authentication (login, signup) to:

Reservation of Tables and Purchase of Tickets for Events: Easy reservation flow with real-time availability check and payment processing, ensuring transaction integrity.
Evaluation of Stores and Events: users can evaluate Stores and Events after their visit or participation.

In particular, the Website provides search functions for Stores and Events, allows searching by location, date, time and number of persons for reservations, as well as event searching, uses search engines and search indexes for fast and efficient data retrieval, manages table reservations from customers in the stores, provides functions for making, processing and cancelling reservations, works with Business Service to verify the availability of tables and store areas, manages the purchase of tickets for events, provides functions for reservation, payment and cancellation of tickets, integrates ticket availability tracking functions, allows store owners to organize events and define available ticket types and tickets, manages event information such as titles, descriptions, dates, and ticket availability, works with the Event Reservation Service to smoothly manage reservations and payments, allows users to submit reviews of stores and events they have visited or attended, manages the submission, processing and viewing of reviews, including ratings and comments.

Key features of the Website powered or generated by Tabol include: The user-friendly interface; reservation management; multiple payment options; scheduled reservations; support within the Website; ratings and reviews; multiple language support; interface with other applications and services; restaurant profiles; multiple reservation addresses; customer feedback; event reservations; customized user profiles; seamless interface with Apple & Google calendar apps and wallets; contactless payment and check-in; reservations for restaurant events and exclusive member events; photo galleries and reviews.

The user can—after his/her authentication (login, signup)—through the Application:

Search Available Stores and Events: users can search for stores and events based on various filters such as location, date, time and availability.
Reservation of Tables and Purchase of Tickets for Events: Easy reservation flow with real-time availability check and payment processing, ensuring transaction integrity.
Evaluation of Stores and Events: users can evaluate Stores and Events after their visit or participation.
Built-in Chat Functionality (Exclusively through the Application): allows users to communicate directly within the application, enhancing their experience.

In particular, the Application provides search functions for Stores and Events, allows searching by location, date, time and number of people for reservations, as well as search for events, uses search engines and search indexes for fast and efficient data recovery, collaborates with the service, and makes personalized recommendations to provide personalized services, manages table reservations from customers in branches, provides functions for making, processing and cancelling reservations, works with Business Service to verify the availability of tables and store areas, manages the purchase of tickets for events, provides functions for reservation, payment and cancellation of tickets, integrates ticket availability tracking functions, allows store owners to organize events and define available ticket types and tickets, manages event information such as titles, descriptions, dates, and ticket availability, works with the Event Reservation Service to smoothly manage reservations and payments, allows users to submit reviews of stores and events they have visited or attended, manages the submission, processing and viewing of reviews, including ratings and comments.

Key features of the mobile application (iOS & Android) include a user-friendly interface, restaurant discovery, real-time availability, reservation management, multiple payment options, scheduled reservations, reservation history, in-app support, favorites list, multi-city support, ratings and reviews, group reservations, geotargeted notifications, support for multiple languages, interfacing with other applications and services, customizable notifications, restaurant profiles, advanced search filters, multiple reservation addresses, customer feedback, event bookings, customized user profiles, personalized recommendations and tasting knowledge, event-based recommendations, seamless integration with Apple & Google calendar apps and wallets, interactive restaurant maps, contactless payment and check-in, reservations for restaurant events and exclusive member events, photo galleries and reviews, multi-device synchronization, and dietary and lifestyle tags.

The Company is not liable to visitors and users of the Website and users of the Application for the information contained in the Website and the Application concerning the Partners or the quality of the services provided by the Partners or any damages that may arise during the execution or not of their reservation (see Article 10 of this document). The order in which Partners appear may be influenced by factors such as availability, user preferences, location, quality of service, and possibly commercial agreements.

Display of Partner and Non-partner Businesses

The Tabol Platform may display food and beverage or other businesses either as contracted partners or as non-partner businesses.

Contracted partners are businesses that have entered into a commercial agreement with Tabol and may offer reservations, promotions, or other services through the Platform.

Therefore, the Platform may also display information relating to non-partner businesses, which:

have not entered into a commercial relationship with Tabol,
are not part of the Platform's partner directory,
may be displayed based on publicly available information or automated recommendation systems.

The appearance of a non-partner business on the Platform:

does not imply any commercial relationship with Tabol,
does not create any contractual relationship between Tabol and such business,
does not create any liability for Tabol regarding the quality, availability, or performance of its services.

Requests for Correction or Removal

Non-partner Businesses displayed on the Platform may request:

the correction of inaccurate information, or
the removal of their business from the Platform,

by submitting a relevant request to Tabol through the contact details provided in these Terms.

Tabol will review each request in good faith and reserves the right to:

request proof of identity or authority of the requesting party,
reject requests that are unfounded, abusive, or contrary to legal obligations to retain information.

Tabol reserves the right to modify, limit, or remove information relating to non-partner businesses at any time.

4. Payments via Stripe

4.1. Payment Service Provider

All payments, prepayments, reservation guarantees, refunds, and any monetary transactions carried out through Tabol are processed via Stripe Payments Europe Ltd or another affiliated company of the Stripe group (hereinafter "Stripe"), which operates as a licensed Payment Service Provider (PSP) in accordance with the applicable European and national regulatory framework.

By using the payment functionalities of the Platform, the user agrees to be bound by the Stripe Services Agreement, available at: https://stripe.com/legal as the same may be modified from time to time.

Stripe is responsible for the technical infrastructure, execution, clearing, and security of electronic transactions carried out through the Platform.

4.2. Role and Liability of Tabol

Tabol operates exclusively as an intermediary digital platform and does not, under any circumstances, act as:

a payment service provider,
an electronic money institution,
a credit institution,
a recipient or custodian of users' funds.

All payment transactions are processed directly by Stripe. Tabol does not store, process, or have access to full payment details (such as card numbers, CVV/CVC codes, or full digital wallet credentials). The entry and processing of payment details take place directly within Stripe's secure environment.

The user acknowledges and accepts that their transactions are subject both to these Tabol Terms of Use and to Stripe's terms and policies, as applicable from time to time.

4.3. Stripe Connect — Marketplace Functionality

Within the context of the Platform's operation as a digital marketplace, Tabol may use Stripe solutions that enable:

the processing of payments on behalf of Partners,
the distribution of funds (payouts) to Partners,
the management of prepayments, reservation guarantees, or no-show charges.

By making a reservation or payment through the Platform, the user authorizes Tabol and Stripe to:

process payments on behalf of the relevant Partner,
charge, hold, or transfer funds in accordance with the Partner's policies,
initiate refunds where applicable.

Partners and Users of Tabol bear sole responsibility for providing accurate payment and bank account details to Stripe. Tabol shall not be liable for delays, errors, or the inability to transfer funds resulting from incorrect or incomplete Partner and/or User information.

4.4. User Authorization — Charges & Holds

Upon completion of a reservation through the Platform, the user provides explicit, specific, and unconditional authorization to Stripe for:

charging the relevant amount,
placing a hold on funds, or
executing a subsequent charge,

in accordance with the terms set by the relevant Partner and displayed prior to the completion of the reservation. Tabol does not determine the amount, timing, or type of charge.

4.5. Refunds

Any refunds are carried out exclusively through Stripe and to the user's original payment method. Tabol may act as an intermediary to initiate the refund process only where the conditions provided:

in the Partner's cancellation policy, or
due to an objective cancellation or inability to provide the service,

are met.

The time required to complete a refund depends solely on Stripe and the involved banking institutions. Tabol shall not be liable for any delays.

4.6. Disputed Transactions — Chargebacks

In the event of a transaction dispute initiated by the user (chargeback), the process shall be governed by:

Stripe's rules and policies,
the rules of the relevant card networks, and
the policies of the card issuer.

Tabol may provide administrative support (e.g. reservation data) without guaranteeing the outcome of the process. The Partner bears sole responsibility for the provision of the service.

4.7. Technical Issues & Service Availability

Tabol makes every reasonable effort to ensure the smooth operation of payments through Stripe. However, it does not guarantee the continuous or uninterrupted availability of Stripe's services.

Tabol shall not be liable for technical malfunctions, interruptions, failed transactions, or delays caused by Stripe or third-party providers.

In the event of a payment failure, the relevant reservation shall be deemed incomplete and shall not produce legal effects.

4.8. Personal Data & Stripe

The processing of data related to payments is carried out in accordance with:

Tabol's Privacy Policy,
the General Data Protection Regulation (GDPR), and
Stripe's privacy policies.

Stripe may act as an independent data controller and/or as a data processor, depending on the circumstances.

5. Chat AI Feature

The Tabol Application may provide an artificial intelligence–based chat feature ("Chat AI"), designed to facilitate restaurant discovery and reservations through an interactive conversational interface.

The Chat AI functionality:

analyzes messages exchanged by users within in-app conversations,
extracts relevant information such as cuisine preferences, location, date, and time,
creates user preference profiles,
suggests restaurants or events that match the expressed preferences.

For this purpose, the Chat AI may use natural language processing techniques, including:

language detection,
conversion of greeklish into Greek,
named entity recognition (e.g. cuisine, location, time),
sentiment analysis solely to understand user preferences.

This processing:

is used exclusively to provide personalized recommendations,
does not produce automated decisions with legal or similarly significant effects.

Users may:

communicate with each other through chat,
vote or express preferences within conversations.

Conversations are stored for as long as the user account remains active, unless:

the user deletes their profile, or
exercises their right to erasure in accordance with the Privacy Policy.

The Chat AI functionality is provided for supportive and informational purposes. Tabol does not guarantee the accuracy, completeness, or suitability of the recommendations.

6. Definitions and Terms of Services provided by Tabol and its Partners

The following apply to the terms and conditions of use of the services of the Website and the Application:

Tabol (or Website/Application or Company): is a web (online) platform that operates through an App and provides restaurant reservation and related services, using sophisticated artificial intelligence models.

Website: it is an online, non-commercial (no-commerce) website through which the visitor can be informed about the activities, functions, services and news of the Tabol application.

Website powered or generated by Tabol: any commercial (e-commerce) website of a Partner with which the User can proceed to an Online Reservation process through Tabol. For convenience and to avoid confusion, all the Websites (no-commerce and e-commerce Partner powered or generated by Tabol) will be referred to in these Terms of Use, the Privacy Policy, the Cookies and Advertising Policy, and the Company's Legal Notice as the "Website".

Application: it is a mobile phone application of the same name, through which the user has the following possibilities: Search Available Stores and Events, Reservation of Tables and Purchase of Tickets for Events, Rating of Stores and Events.

Partner or Contracted Business: The Tabol-affiliated business (individual or company in any corporate form) that operates one or more dining or other facilities and that agrees to provide tables for reservation through the Website/Application. In addition, a Partner is also a Tabol-affiliated business (individual or company in any corporate form) that organizes events of any kind and agrees to provide tickets for reservation through the Website/Application.

Non-partner Business or Contracted Business: any business that operates one or more dining or other facilities that may appear on the Platform without having entered into a commercial agreement with Tabol. Non-partner Businesses are not partners of Tabol, are not part of the Platform's partner directory, and their appearance does not imply any commercial relationship, endorsement, or provision of services through Tabol.

Online Reservation or Reservation: The successful completion of the online reservation process on the Website/Application by a User(s), which entails the making of a reservation with a Partner of the User's choice, and which is either accompanied by a Special Offer or not. Online reservations are free of charge. The amount charged to the user is exclusively for the reservation of the service selected. For the protection of the Partners in order to minimize the incidents of No-Show and with the ultimate aim of providing the best possible service to the users of the Website/Application, the user may be obliged to prepay either the entire amount of the reservation or part of it (advance payment), if required by the respective Partner. It is noted that in cases of event reservations (with ticket purchase), prepayment of the entire cost of the service booked will be mandatory.

Processed Reservation: this is the Online Reservation which is successfully completed with the appearance of the persons of the reservation to the Partner and which is accompanied by the provision of services according to the terms and conditions of the reservation.

Visitor: any person who visits and navigates the Website or the Application.

User: any person who is registered on the Website/Application and uses its services.

Beneficiary of Reservation: The Beneficiary of the Reservation who is specified by the User during the online reservation process. The Beneficiary is always the User. The Beneficiary addresses the Partner in order to receive the benefits and services provided for under the terms and conditions of the reservation.

Date of Reservation / Time of Reservation / Number of Persons of the Reservation: Each Reservation is valid for a specific date and time of arrival and for a specific number of persons. Based on Tabol's agreement with the Partner, the number of persons in the Reservation corresponds to a specific number of tables reserved for the Reservation Beneficiary for the Reservation Date and Time.

Persons in Reservation: Any person who belongs to the stated number of persons of the reservation and visits the Partner in order to become a recipient of the Partner's products and/or services under the terms and conditions of the reservation. The Individuals of the Reservation may also be Users in their entirety. Otherwise, the Tabol User may only be the Beneficiary of the Reservation.

Completion of Reservation: When the Reservation Beneficiary arrives at the Partner on the Reservation Date / Time, the Reservation Beneficiary is required to inform the Partner's Reservation Manager of his/her name and that a Reservation has been previously made through Tabol, in order to accept the products / services / benefits corresponding to the Reservation. In the event that the Beneficiary neglects to inform the Partner's staff in a timely manner that the Booking has been made through the Website/Application, the Partner reserves the right to refuse it.

Modification of Reservation: The Beneficiary of the Reservation, after making the Reservation, has the right to modify a) the time of arrival and/or b) the special comments accompanying the online reservation, which are communicated to the restaurant. The Modification of the Reservation may take place up to and including the Reservation Time and shall not be charged to the Beneficiary of the Reservation.

Cancellation of a Reservation by the User: The User of the Reservation, after making a Reservation, has the right to cancel it. Cancellation of a Reservation may take place up to the Reservation Time but may—depending on the Partner's policy—impose a penalty on the User / Beneficiary of the Reservation in the amount of the prepayment.

Cancellation of Reservation by the Partner or Tabol: In extreme cases for reasons of force majeure or in the case of extraordinary private rental of the entire venue of a restaurant by a third party, the Partner or Tabol has the right to cancel the reservation of a User(s) by informing him/her within a reasonable period of time until the date and time of the reservation. In this case the Website/Application sends a special message to the User(s)/Reservation Holder (and all other persons in the Reservation) informing him/her of the cancellation and the reason invoked by the Partner. The Partner or the Company may alternatively contact the User(s) by telephone at the contact number indicated by the latter during his/her registration on the Website/Application. In case of cancellation of a reservation by the Partner or Tabol within 16 hours from the time of the reservation, the Application shall compensate the User.

Late Arrival / Arrival with a different number of people: In the event a) the Beneficiary of the Reservation arrives at the Partner after half an hour from the scheduled Reservation Time (Late Arrival incident) and b) the Beneficiary arrives at the Partner on time but with a larger number of persons than the number of persons declared in the Reservation (Reservation Persons), the Partner reserves the right to refuse at his/her discretion to provide the service implied by the preceding Reservation.

No-show Event: an Online Reservation that has not been cancelled and whose persons do not finally show up at the Partner under the terms and conditions of the Reservation, i.e. within half an hour of the scheduled arrival time on the Reservation Date. The no-show fee will be charged to the User or the Beneficiary of the Reservation. In case a prepayment of either the full amount or part of the amount has been made at the time of the Reservation, the no-show fee will be deducted from this amount and will not be refunded. The User will be informed by email of any no-show incident concerning him/her. In case of any objection on his/her part, he/she has the possibility and is encouraged to contact the Website/Application by e-mail. In addition, each Partner may follow its own policy for handling No-Show incidents, which may be stricter than that of the Website/Application. Therefore, each Partner reserves the right to cancel a User's reservation if he/she has exceeded the number of no-shows set out in its respective policy.

No-show fee: the fee charged to the User Beneficiary of the Reservation in case of a no-show incident is determined by the respective Partner and the policy it follows.

7. User Responsibility

The user of the Website and the Application agrees to use the services in accordance with the applicable Greek and European legislation and ethics. In particular, the User undertakes not to produce or transmit any content that is false, inaccurate, misleading, illegal, harmful, obscene, defamatory, threatening, extortionate or violates the privacy of third parties. It is also prohibited to use the Website or the Application for content that may harm minors, contain hate speech, be associated with child pornography or violate intellectual or industrial property rights, as well as for the transmission of viruses or illegal collection of personal data of other users.

Each user is responsible for the security of his/her account and for maintaining the confidentiality of the access data in order to prevent any malicious use by third parties. In the event that the user violates any of the above commitments, Tabol reserves the right to automatically delete his/her account without notice and to take all necessary measures provided for by law. The user will be solely responsible for any damage caused to the Company due to misuse or illegal use of the services.

8. Personal Data Security

Tabol gives absolute priority to the protection of Personal Data and to ensuring security in its online services. To accomplish the above, it uses advanced technologies and implements all necessary security measures, providing its users with the best possible protection. More information about our data security practices is included in Tabol's Privacy Policy, which is an integral part of these Terms of Use.

9. Communications & Newsletters

Tabol keeps a record of the e-mail addresses and mobile phone numbers of the users of the Website/Application for the purpose of sending automatic and informative messages directly related to the use of its services. These communications include the following:

Automated Messages: Tabol may automatically send emails for operational purposes, such as:

Confirmation of account creation.
Reservation status updates (creation, confirmation, modification or cancellation).

Newsletters: users have the possibility to receive newsletters containing information about new services, offers and events. The receipt of newsletters is optional, and users can choose whether they wish to receive such updates when registering or through their profile management on the Website/Application. If they no longer wish to receive these messages, they can unsubscribe by following the unsubscribe link provided in each newsletter email or by contacting the Company at [email protected].

Push Notifications: Tabol may send personalized notifications (push notifications) to the user via the Application or his/her mobile phone. These notifications may include booking reminders, notifications of discounts, offers from partner restaurants, and general updates on services that may be of interest to the user. Users can choose whether they want to receive these notifications when they register, within their profile management, or by emailing [email protected].

SMS and Messages via Apps (Viber, WhatsApp): Tabol may also send important communications about its services via SMS or communication apps such as Viber and WhatsApp. These communications include, but are not limited to, mobile phone confirmation codes, reservation updates and other operational notifications. The user can choose whether he/she wants to receive these communications upon registration or request to opt out by sending an email to [email protected].

Targeted Advertising Campaigns and Analyses: Tabol works with advertising networks and third parties to display targeted ads within the App. Advertisers use anonymous data (e.g., unique device identifiers and non-personal location information) to understand the user's preferences and display content that may be of interest to the user. To ensure the protection of users' privacy, Tabol uses encryption, and partner third parties do not have independent use of the personal data transferred to them.

Consent and Exclusion from Communications: By completing his/her registration, the user consents to receive the above communications. At any time, he/she may change his/her preferences regarding the reception of messages, push notifications, SMS or informative emails, using the management of his/her profile or by contacting the Company at [email protected]. If the user wishes to completely unsubscribe from the service and permanently delete his/her personal data, he/she may submit a request via the same email address.

Tabol reserves the right to remove any recipient from its contact list without justification if it deems it necessary.

10. Users' Rights

In accordance with provisions 13-22 of the General Data Protection Regulation 679/2016/EU, you may have:

right to information and access: you have the right to access and be informed about your personal data processed by us. We give you the opportunity to access specific data through your account on the Tabol services or to request a copy of your personal data by contacting us at [email protected].
right of correction: you have the right to correct or complete incorrect or incomplete personal data we have stored about you by contacting us. You can correct or update/update some of your personal data through your account.
right to deletion: you have the right to request deletion of your data.
right to restriction of processing: you have the right to ask us to restrict processing, such as not deleting data that you consider necessary for the establishment, exercise or maintenance of legal claims.
right to data portability: you have the right to receive the personal data you have provided to us in a structured and commonly used format and to transfer it independently to third parties.
right to object to the processing of your personal data, including objection to automated decision-making and profiling: you may object to a particular use of your personal data if such data is processed for purposes other than those necessary for the performance of the services or for compliance with Tabol's legal obligations. If you object to further processing of your personal data, this may result in fewer opportunities to use Tabol's services.
the right to file a complaint with the Personal Data Protection Authority: if you believe that the processing of your data is in breach of Regulation (EU) 2016/679.

You may withdraw your consent to the collection of data collected so far by sending an email to [email protected] or by contacting Tabol's Data Protection Officer at [email protected]. The withdrawal of consent does not affect the lawfulness of the processing of the user's personal data by Tabol up to that point.

The collection of data from the Application can be terminated by uninstalling the Application by the user or by deleting the user profile, as mentioned above in Section 3. For the purpose of uninstalling the Application from your mobile device, the appropriate procedure (by device, operating system, online store or mobile network) should be followed. In addition, the user may opt out of the collection of data from third-party cookies through the Network Advertising Initiative service and from the collection of data from Google Cookies by modifying his/her personal settings in Google Ads Settings. If you do not wish your geographical location to be recorded, please disable Location Services in the settings of your mobile device and indicate that you do not consent to the disclosure of your location in the relevant field of the Application.

11. Disclaimer Statement

Tabol shall not be liable to members for the quality of the services or products provided by the Partners, nor for any damages that may occur during or due to the execution or non-execution of their orders. The transactional relationship applies only between Tabol users and its Partners and applies solely to those parties. Under no circumstances, including cases of negligence, shall Tabol be liable for any damage suffered by the user(s) from the use of the Website/Application, which is done on his/her own initiative and with full knowledge of the terms of use.

In addition, Tabol has no responsibility for the quality, qualities or characteristics of the products or services provided by the Partners through the Reservations and Special Offers. The responsibility for these rests solely with the Partners, who are obliged to ensure the correctness of the information posted via the "Tabol for B2B Users" Website/Application. Tabol does not guarantee the continuous, uninterrupted and error-free provision of the Website/Application and is not responsible for viruses or other harmful elements.

Please note that Tabol makes every effort to maintain the accuracy and correctness of the information but does not guarantee its completeness or availability.

The cost of any correction or support is borne solely by the user. To the extent permitted by law, Tabol, its partners or others involved are not liable for:

Criminal, indirect or consequential damages, loss of profits, customers or reputation.
Ambiguities or inaccuracies in partners' descriptions of the services or products provided.
Losses arising from the use or inability to use the Website/Application.
Damages or injuries resulting from omissions, torts or violations on the part of Partners.

The above cases are examples and do not constitute an exclusive list of cases where the Company is not at fault.

12. Comments and Users' Material

Users who have accepted the services of a Partner through the Website/Application have the right to submit comments, reviews and ratings through their account, subject to the Terms of Use. Such User material may (a) be posted on the Website/Application, (b) be used and placed (in whole or in part) by Tabol on social media platforms, newsletters, special promotions platforms, apps and other networks owned, hosted, used or controlled by Tabol. In any case, such material, if published, will not include any personal data of the user, but will be exclusively related to the evaluation/rating of the Partner that the user visited or tried his/her services. The evaluation/rating of the Partner takes place using a star scale (from 1 to 5). However, please note that each Partner, after processing the user's reservation, will have access to any comments, reviews and ratings of the user concerning the store or service provided by him/her, as well as the possibility of managing (approving, rejecting, marking) these comments and reviews, in order to ensure that they comply with the guidelines and maintain quality. In the event that a user does not wish any publication or reproduction of such material, he/she should not make use of this service.

Tabol is not responsible for and does not endorse the content of comments and reviews submitted by users. Users are encouraged to comment and review with decency and responsibility. Tabol reserves the right to adjust, reject or delete comments, at its discretion, to protect users and Contributors from dishonest, malicious or ulterior reviews (whether positive or negative).

Tabol is not responsible for the content of the comments and reviews of members and does not wish to receive confidential, secret or proprietary information from users through the Website/Application, unless specifically requested. Any material submitted without a specific confidentiality requirement shall be considered public and non-exclusive. Tabol shall have the right to use, reproduce and disclose such material without restriction, except for the personal data of the user(s). Users warrant that the material they post do not contain and does not infringe any registered trademarks, logos or copyrighted material of any person or entity.

13. Modifications

Tabol reserves the right to change or modify these Terms of Use at any time, without notice to users. Such changes, modifications, additions or deletions will take effect immediately, i.e. from their posting on the Website/Application. Any use of the Website/Application following such change or modification shall be deemed to constitute acceptance by the user(s) of the changes, modifications, additions or deletions.

The original Greek text of these Terms of Use may have been translated into other languages. Translations are a convenience, and no rights derive from their texts. In the event of a dispute regarding the content or interpretation of these Terms or a difference between the Greek version and any other translated version, the Greek versions of the texts, to the extent permitted by law, shall prevail and be final. The Greek version is available on the Website/Application (Greek language selection required) or may be sent upon written request. To request a copy of these Terms or of the Terms in force at the time of your registration on the Website/Application, please contact us at [email protected].

14. Applicable Law and Miscellaneous

The Terms of Use and the Tabol Privacy Policy are governed by Greek Law and supplemented by the Law of the European Union and the relevant international treaties and conventions. Any dispute arising from the use of the Website or the Application shall be resolved by the competent courts of the Central Seat of the Athens Court of First Instance. However, it is recommended that before taking legal action you contact our customer service team at [email protected], who will be happy to assist you. If a solution cannot be reached, users have the right to file a complaint with the competent consumer protection authority.

In case any of the provisions of the above terms is considered to be contrary to the current legal framework, this provision automatically ceases to be valid and is deleted, without affecting the validity of the other terms. The present text constitutes the entire and complete agreement between Tabol and the visitors, users, and members of the platform, binding exclusively these parties. No change or addition to these terms will be considered valid and part of the agreement unless reflected in writing and expressly incorporated into this document. Your use of the Partners' services, products and websites may imply your immediate acceptance of additional Terms of Use. Such additional Terms of Use are in addition to these Terms of Use and do not supersede them.